Privacy Policy

P.A.R.T. USA respects your privacy. This Privacy Policy explains how P.A.R.T. USA collects, uses, protects, and shares information when you visit our website, contact us, submit a form, join our advocacy efforts, request information, or communicate with us by phone, email, or text message.

1. Who We Are

P.A.R.T. USA is a national advocacy organization focused on protecting chronic pain patient rights, supporting patient-centered policy reform, and educating the public about access to appropriate medical care.

2. Information We May Collect

P.A.R.T. USA may collect information you voluntarily provide, including your name, email address, phone number, state, general advocacy interests, messages, form submissions, and any information you choose to share with us.

We may also collect basic website information such as browser type, device information, pages visited, referral source, and general usage data to help us improve the website and protect it from spam or misuse.

3. How We Use Information

P.A.R.T. USA may use collected information to:

• Respond to questions, messages, and requests for information.
• Communicate about advocacy efforts, events, updates, and organizational activities.
• Provide requested information about P.A.R.T. USA programs and initiatives.
• Improve our website, communications, and public education efforts.
• Maintain records related to volunteer, advocacy, or organizational participation.
• Protect the security and integrity of our website and communications.

4. Email and Text Message Communications

If you provide your email address or phone number to P.A.R.T. USA, we may use that information to contact you regarding advocacy updates, organizational announcements, volunteer opportunities, event information, membership or donation-related matters, or responses to your inquiries.

5. SMS/Text Messaging Privacy

P.A.R.T. USA may communicate by text message using its toll-free number: 833-401-PART / 833-401-7278.

By providing your mobile phone number to P.A.R.T. USA and agreeing to receive text messages, you consent to receive SMS/text messages from P.A.R.T. USA. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP or by contacting us at info@partusa.org.

6. How We Share Information

P.A.R.T. USA does not sell personal information. We may share limited information only when necessary to operate the organization, maintain the website, process communications, comply with legal obligations, protect rights and safety, or work with trusted service providers who help us operate our website and communications systems.

Service providers may only use information as needed to provide services to P.A.R.T. USA and are not authorized to use personal information for their own independent marketing purposes.

7. Donations and Payment Information

If P.A.R.T. USA accepts donations, memberships, or payments through third-party payment processors, payment information may be collected and processed by those providers. P.A.R.T. USA does not store full credit card numbers on its website.

8. Cookies and Website Tools

Our website may use cookies or similar technologies to help the website function, understand website traffic, improve user experience, and protect against spam or misuse. You may adjust your browser settings to refuse cookies, but some website features may not function properly.

9. Links to Other Websites

Our website may contain links to third-party websites. P.A.R.T. USA is not responsible for the privacy practices, content, or policies of outside websites. Visitors should review the privacy policies of any external websites they visit.

10. Data Security

P.A.R.T. USA uses reasonable safeguards to help protect information submitted through the website or through organizational communications. However, no website, email system, phone system, or electronic communication method can be guaranteed to be completely secure.

P.A.R.T. USA may use website security tools, hosting-level protections, and secure email services to help protect communications and reduce spam, abuse, malware, and unauthorized access. These may include tools such as BitNinja server protection and Proton Mail for email communications.

If you believe your information has been used improperly, or if you have a privacy or security concern involving P.A.R.T. USA communications, please contact us promptly at info@partusa.org so we can review the matter.

11. Children’s Privacy

P.A.R.T. USA does not knowingly collect personal information from children under 13 through this website. If we become aware that information from a child under 13 has been submitted, we will take reasonable steps to delete it.

12. Your Choices

You may contact P.A.R.T. USA to request that we update, correct, or remove personal information you have provided, subject to reasonable recordkeeping, legal, and organizational needs.

To opt out of SMS/text messages, reply STOP. To request help, reply HELP or email info@partusa.org.

13. Updates to This Privacy Policy

P.A.R.T. USA may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

For questions about this Privacy Policy or P.A.R.T. USA privacy practices, contact: